Writing Samples
These are samples from my current role. I’m happy to provide more upon request.
Sources
Apollo Technical LLC. (2023, June 22). "17 employee recognition statistics that will make you think (2023)." Retrieved from https://www.apollotechnical.com/employee-recognition-statistics/
Boyers, J. (2022, August 17). "Why does a strength-based model change everything." LinkedIn. Retrieved fromhttps://www.linkedin.com/pulse/why-does-strength-based-model-change-everything-jayson-boyers-ed-d-/
Gallup, Inc. (2022, October 25). "How to create a strengths-based culture." Gallup.com. Retrieved fromhttps://www.gallup.com/cliftonstrengths/en/290903/how-to-create-strengths-based-company-culture.aspx
Harter, J. (2023, May 30). "Why build a strengths-based culture?" Gallup.com. Retrieved fromhttps://www.gallup.com/workplace/470621/why-build-strengths-based-culture.aspx
Wigert, B. (2022, February 21). "The top 6 things employees want in their next job." Gallup.com. Retrieved fromhttps://www.gallup.com/workplace/389807/top-things-employees-next-job.aspx
Strengths-Based Approach
In a strengths-based workplace, the focus shifts to meticulously understanding each puzzle piece - every employee - and positioning them where they fit most naturally and effectively. This approach values the distinct contributions of each individual, recognizing that every individual’s unique talent and strength comes together to form a complete, cohesive, and effective picture - the embodiment of the organization's goals and vision.
What is a Strengths-Based Approach?
A strengths-based approach in organizational management involves recognizing and leveraging employees' natural talents and abilities. This method, rooted in positive psychology, focuses on harnessing individual strengths to enhance organizational success, marking a departure from traditional deficit-focused models that prioritize solely on filling perceived skill gaps.
Every person has areas of expertise and others where they are less adept. Instead of investing excessive time and resources in trying to make someone proficient in an area that doesn't align with their inherent abilities, a strengths-based approach concentrates on identifying and enhancing what employees already excel at.
It's important to understand what a strengths-based approach is not. It doesn't equate to handing out participation trophies or only offering positive feedback. Unlike traditional models that primarily use performance reviews to solely pinpoint areas for improvement, a strengths-based approach provides a healthier way of targeting areas of development while also further improving natural strengths. Research has consistently shown that a persistent emphasis on areas someone does not naturally excel in can negatively impact their performance, well-being, engagement, and even increase turnover rates. By focusing on and valuing an individual's inherent strengths, they become more receptive to constructive feedback, avoiding the frustration of feeling forced to conform to roles or tasks that don't align with their natural abilities.
Benefits of a Strengths-Based Approach
Teams that participated in strengths-based interventions experienced significant improvements in sales, profit, customer and employee engagement, along with reduced turnover rates. This conclusion is drawn from a comprehensive meta-analysis conducted by Gallup encompassing 103 studies across 11 industries, involving teams from 111 countries, totaling 20,021 teams.
“Employees who know and use their strengths are more engaged, perform better, are less likely to leave -- and boost an organization's bottom line.”
- Gallup Insights
Challenges and Considerations
Although a strengths-based approach presents numerous advantages, it's crucial to be aware of potential obstacles. It's essential for organizations to avoid completely disregarding areas needing development. The key challenge lies in finding equilibrium: avoiding an exclusive focus on perceived "gaps" in skills, while also ensuring that a sole emphasis on strengths does not lead to overlooking mistakes or areas for improvement. Additionally, organizations must also navigate the challenge of effectively integrating a strengths-based approach into existing processes and systems, as well as ensuring that all team members have access to the necessary resources and support for their individual development journeys.
Navigating the Cultural Labyrinth
The term "Company Culture" has become so ubiquitous that its true significance and depth often appear diluted. It stands as a guiding beacon for the collective behavior and mindset of an organization's members, yet when we delve into discussions about company culture, we're forced to consider what it genuinely signifies. Defining an organization's culture goes beyond merely stating values; it requires embedding these values into every facet of its operations. However, within this broader framework lies a complex network of subcultures, each harboring its own unique norms, values, and practices, creating an intricate mosaic of micro-cultures. This presents one of the greatest challenges for leaders: aligning these varied groups towards a singular vision or mission.
Recently, Stuart McClure, the CEO of Wethos AI, was featured on the podcast "A Product Leader's Journey," and shed light on a common misconception among CEOs regarding their company's culture. He pointed out that while most CEOs believe they have a grasp on their organization's culture, there are, in reality, dozens of subcultures at play. During his discussion, he emphasized the critical importance of recognizing, integrating, and reflecting these diverse subcultures within the overarching organizational culture as the company continues to develop and expand. This nuanced approach to understanding and valuing the complex tapestry of subcultures is key to fostering a truly cohesive and inclusive environment. For those interested in exploring this topic further, the conversation can be viewed in a dedicated clip here.
The Reality of Subcultures within Organizations
Subcultures in a corporate setting emerge for various reasons. They can form around departmental divisions, professional disciplines, geographical locations, or even social affiliations within the workplace. Each subculture develops its own way of doing things, which may or may not align with the company's broader cultural values and objectives. These subcultures are not inherently negative; in fact, they can foster innovation, camaraderie, and a sense of identity among their members. However, the challenge arises when these subcultures operate in silos, potentially leading to misalignment with the company's core mission and values.
The consequences of not achieving overall alignment and operating in silos within an organization can be far-reaching and detrimental. A misaligned company culture fosters an environment ripe for misunderstanding, conflict, and inefficiency. When subcultures operate in isolation or in direct opposition to the company's core values and objectives, it creates a fragmented organization where collective efforts are diluted and the sense of unity is compromised. This fragmentation can lead to a decline in employee engagement, as individuals may feel disconnected from the company's vision and less invested in its success. Moreover, a lack of alignment can stifle innovation and hinder the organization's ability to respond effectively to market changes, as the cohesive drive towards innovation and adaptation is lost amidst conflicting internal agendas.
The efficiency of operations can also suffer, as misalignment often results in duplicated efforts or competing initiatives that do not contribute to the organization's strategic goals. This inefficiency not only wastes resources but can also demoralize employees who see their efforts as not contributing to a meaningful outcome. Furthermore, the external perception of the company can be negatively affected, as stakeholders, customers, and potential employees may perceive the organization as disjointed or lacking a clear direction.
The primary challenge in aligning subcultures with the central vision of a company is overcoming the inherent differences in perspectives, goals, and practices among these groups. Subcultures may develop their own objectives that, while beneficial to the group, may diverge from or even conflict with the organization's overarching goals. This misalignment can lead to inefficiencies, reduced collaboration, and a diluted corporate identity, ultimately impacting the organization's ability to achieve its strategic objectives.
The Path Forward
Aligning the diverse subcultures within a company towards a central vision is no small feat. It requires a deliberate and sustained effort to understand the unique characteristics of each subculture, communicate a unifying vision, and foster an environment of collaboration and inclusivity. By embracing the diversity of subcultures and leveraging their unique strengths, organizations can create a cohesive and dynamic culture that is aligned with their overarching goals and objectives. This alignment is not just about minimizing conflict or enhancing efficiency; it's about building a resilient and adaptable organization that can thrive in an ever-changing business landscape.
Setting SMART Goals
Step 1: Specific - Clearly define what you want to achieve in your role. Identify the key areas that are most important for your performance and the success of the organization.
Step 2: Measurable - Set goals that can be quantified or measured in some way. This will help you track your progress and know when you have achieved your goal. Keep in mind this doesn't necessarily mean measured monetarily or simply by the numbers.
Step 3: Achievable - Ensure that your goals are realistic and attainable within your resources and time frame. Consider any potential obstacles and determine if the goal is within reach.
Step 4: Relevant - Align your goals with the overall objectives of your team and organization. Ensure that your goals are meaningful and will contribute to the success of the organization, as well as your own professional development.
Step 5: Time-bound - Set a date for achieving your goals. This will create a sense of urgency and help you stay focused on making progress. When applicable, adding in milestone steps along the way can help individuals, teams and orgs stay on track to meet their deadlines.
Step 6: Follow-up - Regularly review your progress towards your goals. Make adjustments as necessary and seek feedback from your manager or team members.
By following these steps and using the SMART criteria, you can ensure that your workplace goals are clear, specific, achievable, and have a follow-up plan in place to track your progress.
This period of transition, ripe with the promise of new beginnings, offers an unparalleled chance to reinvigorate the workplace. By harnessing the fresh start effect, setting clear and collaborative goals, and addressing lingering inefficiencies and communication gaps, businesses can capitalize on the renewed energy and focus that comes with the turn of the year. This strategic approach to the New Year is not just about setting resolutions but about creating a sustainable momentum that drives personal fulfillment, team synergy, and organizational success. Research underscores the effectiveness of this timing, suggesting that goals set now are not just more likely to stick, but also to flourish. As we step into this new chapter, it's time to embrace the challenges and opportunities that lie ahead, ensuring that the year to come is marked by growth, innovation, and continued achievement.
Capitalizing on the Fresh Start Effect
New Year's resolutions – those earnest commitments we make to ourselves with the chiming of the midnight bell, often find themselves lost in the whirlwind of everyday life by January 2nd. This common scenario of unfulfilled promises and forgotten plans is less about the resolutions themselves and more about the approach we take in setting these goals. The pitfalls typically include vague objectives, overly ambitious targets, insufficient accountability measures, and inadequate follow-through. It’s these aspects of goal-setting that need refining, not the concept of resolutions themselves, to make success more attainable and meaningful.
January 2nd marks the return of employees to their workspaces, both physically and virtually, after a well-deserved holiday break. They're faced with the daunting task of reconnecting with their professional roles, diving back into ongoing projects, and reigniting the work pace that was put on hold. Nostalgia for the recent holiday period—free from early morning meetings and pressing deadlines, filled instead with the leisure of champagne, irish coffees and eggnog—lingers in the air.
This period of transition holds significant importance for organizations; it presents a prime opportunity to reconnect with employees, set fresh standards, move away from counterproductive practices, and embark on the new year with renewed energy and a positive outlook. The post-New Year return to work provides a distinctive chance to redefine professional norms. It’s a breath of fresh air, marking a moment when everything starts anew, providing an opportunity for both personal and professional rejuvenation and recalibration.
The Fresh Start Effect
The commencement of the New Year presents an opportune moment for individual, team, and organizational goal setting, serving as a catalyst for starting off on the right foot. The "Fresh Start Effect" is a concept in psychology and behavioral economics that describes how people are more motivated to pursue personal goals or make significant changes in their lives around temporal landmarks. These landmarks can be the start of a new year, a birthday, the beginning of a week, month, or even following major life events. The idea is that these time points create a psychological sense of a new beginning, making it easier for individuals to leave past setbacks or unproductive patterns behind and start fresh.
Key Aspects of the Fresh Start Effect Include:
Temporal Landmarks: These are specific points in time that people naturally associate with new beginnings. The most common example is the New Year.
Motivation for Change: The Fresh Start Effect increases individuals' motivation to pursue goals or make changes. This is partly because these temporal landmarks help to mentally separate an individual's past, less successful self from their current, more aspirational self.
Goal Initiation: Temporal landmarks often lead to goal initiation. People use these moments to initiate behaviors that are aligned with their personal values or long-term objectives. Research indicates that clear goal setting is linked to higher motivation and job performance. The start of a new year is a natural time for setting goals, and employees might be more receptive to this process after a break, as they return with renewed energy and focus
Psychological Distance from Past Setbacks: These landmarks provide a sense of psychological distance from past failures. The idea of a “new beginning” allows individuals to reframe their identity and abilities, focusing more on future potential than past shortcomings.
Increased Self-Effectiveness: During these periods, people often feel more confident in their ability to change and achieve goals. This heightened sense of self-effectiveness can be a powerful motivator.
Improved Engagement and Productivity: According to McKinsey, setting clear goals and expectations, which can be effectively done at the start of the year, is crucial for employee engagement. Engaged employees are more productive, which benefits the organization as a whole.
Boost in Morale and Collaboration: Setting team and organizational goals at the beginning of the year can boost morale and encourage collaboration. Team-based goal setting can enhance performance, especially when teams collaboratively set and agree upon these goals.
Kicking Off the New Year
Individually, employees can leverage this time to align their personal ambitions with professional growth, setting specific, achievable objectives that contribute to their career trajectory and personal fulfillment. What did they enjoy doing? What surprised them? What would they like to do more of?
For teams, the New Year is a chance to foster a sense of unity and shared purpose by collaboratively establishing goals that are both challenging and attainable, enhancing team cohesion and driving collective performance. Where were the major breakdowns in communication? How can team efficiency be improved? Where does the team need more support?
At an organizational level, this period is ideal for reevaluating and setting strategic goals that reflect both the company's vision, ideal culture and the evolving market dynamics. What are the main bottlenecks? How can the organization improve transparency and open communication?
By clearly articulating these goals and ensuring they are well-communicated across all levels, organizations can ensure a synchronized effort towards common objectives, ultimately fostering a culture of growth, innovation, and sustained success. This holistic approach to goal setting at the beginning of the year not only revitalizes the workforce but also sets a solid foundation for the achievements and milestones that lie ahead in the year. Research indicates that leveraging The Fresh Start Effect at the New Year for goal setting proves to be an effective strategy for establishing goals that are more likely to be sustained and achieved.